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Registered NDIS provider

We’re local, independent and professional business

We offer Support Coordination, Recovery Coaching, Psychosocial Support and Community Nursing through National Disability Insurance Scheme (NDIS).

About My Care Choices

My Care Choices is a Melbourne-based, NDIS-approved provider committed to inclusive and empowering disability and mental health support. Our team is made up of social workers, nurses, support coordinators, recovery coaches, and lived-experience mentors who truly understand your journey.

Mission, Vision & Values

Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the little blind texts. The Big Oxmox advised her not to do so, because there were thousands of bad Commas.

Our Mission

At My Care Choices, our mission is to break down the barriers that stand in the way of people living with disability or psychosocial challenges. We are committed to fostering independence, encouraging meaningful engagement, and supporting inclusive, fulfilling lives.

We work in partnership with individuals, families, and communities to ensure that everyone has the opportunity to thrive—regardless of their background, ability, or life journey.

Our Vision

We envision a world where every individual has the power to shape their own future.

As a purpose-driven leader in the community services sector, we deliver participant-led, person-centred support that promotes real choice and control, and life-changing outcomes.

Our vision is to be a service provider that doesn’t just deliver care, but creates purpose, inspires change, and drives social impact—empowering people to live with dignity, autonomy, and inclusion.

Our Values

Our values reflect who we are and guide how we work. They define our relationships with participants, families, carers, staff, and stakeholders—and drive our mission to create lasting and positive change.

Compassion

We are committed to making a real, meaningful difference in the lives of individuals, their families, and their communities. Our compassion fuels our dedication to social justice, fairness, and human connection.

Commitment

With a “Can Do” attitude, we aim for excellence in every aspect of our service delivery. We support individuals and their families to achieve the best possible outcomes in their each unique situation.

Connection

We believe that strong, genuine relationships are at the heart of our great care. We build connections that foster belonging, trust, and community—creating enriched experiences for participants and providers alike.

Inclusiveness

We celebrate diversity in all its forms—cultural, linguistic, spiritual, gendered, and personal. Our services are delivered with deep respect for each person’s unique identity and their lived experience. We promote equality, accessibility, and the right of every individual to control their care and life direction.

Empowerment

We place participants and their families at the centre of everything we do. Through respect, encouragement, and a strengths-based approach, we support people to make informed decisions, set their own goals, and live on their own terms.

Holistic Care

We take a whole-person approach—addressing not just physical needs, but also emotional, social, psychological, and spiritual wellbeing. Our support is tailored, evidence-based, and multidimensional—ensuring that every aspect of a person’s life is valued and supported.

We provide holistic, wraparound care for people with complex needs, language barriers, or social isolation. We are proud to serve multicultural communities across Melbourne

At My Care Choices, these values are not just words—they are lived everyday by our team. They underpin every service we deliver and every connection we build.